Albert Street Medical Centre
171 Albert Street
P O Box 545
Palmerston North 4440
Tel: (06) 356 9061
Fax: (06) 358 1836
After hours: City Doctors (06) 355 3300 (weeknights, all weekends and statuory holidays)
Hours:
8.15am -5.30pm Monday to Friday (excluding statuory Holidays)
Practice Manager: Barbara Walker
Doctors:
Dr Michael Short
Dr Margaret Bruce
Dr Tim Crowe
Dr Esther Willis
Nurses:
Frances, Donna, Michelle M, Jean, Stephanie, Sandra, Leslie, Tasha and Tracey.
Receptionists:
Lesley, Michelle, Margaret, Lyn M, Bonnie, Barbara Rowe, Robin and Therese.
Services:
We are a member of the Manawatu PHO
Plan your appointments ahead of time for your regular check ups.
Tell us if you need more time than the usual 10-15 minute appointment, so it can be allocated to you e.g. Minor surgery, Insurance Medical, Drivers Licence etc.
Tell us if more than one member of the family is to be seen when you make your appointment.
If you have a long list of problems you have saved up for a consultation do not expect to have them all sorted out in the standard consultation. You may be asked to come back another time, so please let us deal with the most urgent problem first.
Please report to reception on arrival as we dont always know you have arrived here if you just go and sit in the waiting room.
If you have had a change of address or phone number please tell the receptionist on your arrival.
Urgent or fit in consultation appointments. These are for an urgent situation or problem. You may need to speak to a nurse before being given one. Please do not bring up other matters that can be dealt with at a routine appointment
Accidents are not fully covered by ACC, an additional charge will usually apply. Please fill in the ACC form for new injury before you see the Doctor available from reception. If the initial ACC form is filled elsewhere (hospital, City Drs) please bring ACC forms/paper work with you.
Home Visits: These may be arranged when necessary. There is an additional charge for this service.
Fees: Your fees pay staff wages and the expenses of the Medical Centre. Payment on the day of the consultation would be appreciated. Accounts attract an account fee. We have EFTPOS and credit card facilities or can arrange for a bank number for automatic or internet payments.
Prescriptions:
We deal with an extremely high volume of repeat prescriptions so when leaving a message clearly state your name, phone numbers and the medications required. We need 48 Hours notice for a repeat prescription. A $10 fee for this service is required when prescription is collected. If the prescription is faxed to a chemist the charge is $11 to cover extra costs. Forms for you to order repeat prescriptions are available at reception. We would encourage you to use these.
Practice Nurses:
Our nurses provide services such as smears, liquid nitrogen, ear syringes etc. Please make an appointment. There is a fee for most nurse services.
Immunizations/Vaccinations:
We believe immunization is important.
Children: Please make an appointment for immunization. All these procedures are free. We run a special reminder system for immunizations which are overdue, so call the nurse if you are not sure if your child is up-to-date.
For Overseas Travel: The vaccinations need to be ordered and paid for prior to administration. As they should be given 4 weeks prior to travel you will need to see the nurse and possibly the Doctor in good time to arrange this.
Influenza: This vaccine will prevent epidemic influenza only not coughs and colds. It is recommended for all those over 65 and for younger people with important chronic health problems (e.g. Heart or lung disease, diabetes etc.) who are likely to get complications if they get influenza. (It contains purified fractions of the viruses most likely to circulate each winter and is best given in autumn.) The Government will pay the cost for people over 65 years and over for younger people with certain chronic illnesses provided the vaccine is given before the date specified by Government each year.
Cervical Smears: These are available by doctor or nurse (an appointment is required) and we have a reminder/recall system which can help you keep track.
Services Offered:
We provide the following services with prior approval from your doctor.
Care, advice and education on all health problems and worries about them
Procedures such as surgical removal of skin lesions and ingrown toenails
Ear syringing, treatment of warts and sun spots with liquid nitrogen
Free information pamphlets
Contraceptive advice
We also offer appointments with a Dietitian a Diabetic nurse and for Smoking Cessation. These appointments require a referral from the doctor and are free of charge.
Suggestions:
If you have any suggestions for improvements to our services we would really like to hear from you, just mention it to any one of us or drop us a note.
Tips for patients:
Plan appointments ahead of time for your regular check ups.
If you have had a change of address or phone number please tell the receptionist on your arrival.
When making an appointment please let us know if it is for drivers licence , insurance medical, change of dressing etc.
Tell us if more than one member of the family is to be seen when you make your appointment.
Please make an appointment if you need to see a nurse.
Results please phone the nurse after 11 am for any results.
Urgent or fit in appointments. These are for an urgent situation or problem. You may need to speak to a nurse before being given one. Please do not bring up other matters that can be dealt with at a routine appointment.
Accidents are not fully covered by ACC, an additional charge will usually apply. Please fill in the ACC form for a new injury before you see the Doctor forms at reception. If the initial ACC form is filled elsewhere (hospital, City Drs etc.) please bring ACC forms/paperwork with you.
Travel Vaccines: The vaccinations need to be ordered and paid for prior to administration. As they should be given 4 week prior to travel you will need to see the nurse and possibly the Doctor in good time to arrange this.
Other Services Offered:
We provide the following service some with prior approval from the doctor.
Care, advice and education on all health problems and worries about them
Procedures such as surgical removal of skin lesions and ingrown toenails
Ear syringing, treatment of warts and sun spots with liquid nitrogen
Free information pamphlets
Contraceptive advice
We also offer appointment with a Dietitian a Diabetic nurse and for Smoking Cessation. These appointments require a referral from the doctor and are free of charge.
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